Contact Us & FAQ

Contact Us

Book your stay with us!
209 Ligaya Drive, Tagaytay, Cavite 4120
(046) 419 8760
Visit our Social Media:!1m18!1m12!1m3!1d3869.2349879067683!2d120.9881700152571!3d14.122273592404305!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x33bd7b83ee013afd%3A0x3e24a56e2e2267f5!2sEl%20Bien%20Hotel!5e0!3m2!1sen!2sph!4v1642382656949!5m2!1sen!2sph
Where are you located?

Good day!

We are located at 209 Ligaya Drive, Sungay West, Tagaytay City

What are your contact details?

Good day!

You can reach us thru our following contact numbers

  • (046) 419-8760
  • (046) 419-8761
  • (046) 419-8762
  • (046) 419-8763
  • (046) 419-8764

Email address:

Thank you and God bless!

What are your amenities?

Good day!

Our Hotel and Room Amenities


  • Personal Care Kits (soap, dental kit, shampoo, lotion, tissue)
  • Electric Kettle
  • Hair Dryer
  • Television with cable connection
  • Wifi Connection
  • Hot and cold shower
  • Hand Towel
  • Face Towel
  • Bath Towel
  • Air Conditioning Unit
  • Digital Clock
  • Free Parking

We offer an explicit experience from our luxurious rooms matching it with the elegance of our modern themed restaurant.

Thank you and God Bless!

What are your room rates?

Good day, 

Here are our rates. 

Good for two persons
Premium Room - Php 3,800
Premium Room w/ View - Php 4,200
Premium Twin Room - Php 3,200
El Bien Suite Room - Php 5,599

Good for four persons
Premium Family Room w/ View - Php 5,800
Extra Person Charge - Php 1,000
All rates are inclusive of breakfast and tax. 

Thank you and God Bless!

How to reserve a room?

Kindly fill out the form in our contact us page.

You can message us to reserve a room also thru our FB page

 Do kids stay free?

Yes, kids 12 years old and below are allowed to stay free-of-charge. The number of kids may vary depending on the room type.

Are smoking rooms available?

We are sorry, but El Bien Hotel rooms are strictly non-smoking. There will be a cleaning fee of PHP 5,000 levied per incidence of smoking. For our guest’s comfort, there are designated smoking areas available out the Hotel.

What time is can I check-in and check-out?

Standard check-in time is at 2 PM and check-out at 12 NN

Do you allow early check in and late check-out?

Requests for early check-in and late check-out are honored but subject to availability. Allowable free-of-charge early check-in is from 12 PM and late check-out until 2 PM only. This privilege is extended to guests who book directly with us. Applicable charges will be billed for exceeding hours.

Can I change my room type upon check-in?

Yes, but such requests are subject to room availability, applicable charges, and rate difference at the time of check-in.

Do you offer parking slot for hotel guests?

Yes, however parking space is subject to availability. 

Do I need to deposit to guarantee my reservation?

Yes, 50% deposit was needed to confirm and guarantee your reservation.

Can I cancel my booking?

Yes, but keep in mind that cancellations made less than three (3) days prior to arrival are subject to 50% charge.

Will a security deposit be required upon check-in?

The hotel requires an incidental deposit that may be settled through cash worth Php 500 to be released upon check out

Can I bring my pet inside the hotel?

We are sorry, but pets are not allowed on our property.

What payment methods are accepted?

We accept cash and all major credit cards as payment.

 Does the online rate include breakfast?

Yes, we do have breakfast included in our online offerings! All rates can be accessed here.

 I would like to make an enquiry for an event. How should I go about this?

Kindly email and a dedicated executive will assist you regarding your query within 24 hours.

 How do I make a restaurant reservation?

Kindly email and a dedicated  executive will assist you regarding your query within 24 hours.

Are extra beds available?

Yes, we offer extra beds should you require one. These are only available for the Indulgence room category and above and are offered at PHP 1,000 nett with breakfast for one (1).